What does 'essential services' mean? | ItaliaRail FAQ

What does 'essential services' mean?

Essential services means that Trenitalia has guaranteed transport, but this may not be on the same train type originally booked or at the same time that you originally booked. It just means Trenitalia will get you there as soon as possible.

In addition to essential services, Trenitalia provides additional travel support to passengers affected by a strike. Notices about these services, as well as unpredictable changes (for example, a change of route for long-distance trains) can be found at railway stations, at www.trenitalia.com, and through the local Italian media.