What is an electronic or e-ticket?
Can I select / change my seat?
What do I do if I never receive an order confirmation email?
Do I have to print my ticket, or can I just show it on my smartphone?
What's the difference between tickets and seat reservations?
What does it mean to validate a rail ticket or a rail pass?
What if my train ticket is lost or stolen?
When can I expect to receive my train ticket(s)?
I entered the wrong name for my train ticket. Can I change the name now?
What is a PNR and how do I get one?
Do I need a reservation?
I purchased a ticket and paid $19 for an ItaliaPass. What are the benefits?
What if I entered the wrong email address when booking?
How do I book my train tickets on ItaliaRail.com?
How far in advance should I book my train tickets?
What is a mini fare, and how is it different from a normal fare?
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